What you're agreeing to

Uber Eats' Terms of Service are part of Uber's broader agreement and include a mandatory arbitration clause that prevents class-action lawsuits. Uber can suspend your account without notice.

Privacy in plain English

Uber Eats collects your precise location, order history, payment information, and device data. This data is shared with Uber's advertising partners and used across Uber's ride-sharing and delivery platforms.

Terms of Service: Breakdown

Concerning Clauses

• - Uber can terminate your account at any time without a stated reason or right of appeal.
• The arbitration clause prevents US users from joining class-action lawsuits; all disputes are resolved individually.
• Uber can change prices and delivery fees dynamically without advance notice.

Data Sharing

• - Order and location data feeds Uber's advertising platform and is shared with restaurant partners for order fulfillment.
• Uber shares data across its product lines so your food orders and travel patterns are combined into one profile.

Known Incidents

• - 2016: Uber concealed a breach affecting 57 million rider and driver accounts and paid hackers $100,000 to delete the data; the cover-up resulted in a $148 million settlement in 2018.
• 2022: A hacker accessed Uber's internal systems including vulnerability reports.

Privacy Policy: Breakdown

Privacy Issues

• - Uber tracks your precise GPS location throughout the delivery process and retains location history.
• Uber infers your home and work address from your order and pickup patterns.

Who Gets Your Data

• - Your order history and location data are used for targeted advertising across Uber's platform and with third-party ad partners. - Restaurant partners receive your order details and contact information for delivery purposes.

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